{"id":513,"date":"2006-07-11T21:32:16","date_gmt":"2006-07-11T14:32:16","guid":{"rendered":"http:\/\/ebarrelracing.com\/articles\/?p=513"},"modified":"2006-07-11T21:32:16","modified_gmt":"2006-07-11T14:32:16","slug":"spitzer-says-aol-customer-woes-remain-an-issue-cnet-newscom","status":"publish","type":"post","link":"https:\/\/www.ebarrelracing.com\/articles\/computer\/spitzer-says-aol-customer-woes-remain-an-issue-cnet-newscom\/","title":{"rendered":"Spitzer says AOL customer woes remain an issue | CNET News.com"},"content":{"rendered":"<p><a href=\"http:\/\/news.com.com\/Spitzer+says+AOL+customer+woes+remain+an+issue\/2100-1030_3-6092388.html?tag=alert\">Spitzer says AOL customer woes remain an issue | CNET News.com<\/a><br \/>\n<em>For more info click on above link<\/em><\/p>\n<p>New York Attorney General Eliot Spitzer, who last year struck a settlement with AOL regarding its customer service policies, will meet with the Internet services giant to discuss if it still blocks customers from canceling their accounts.<\/p>\n<p>Last year, Spitzer investigated AOL&#8217;s customer services policies and how it paid service representatives after about 300 New Yorkers complained about how difficult it was to cancel. AOL, a unit of Time Warner, in August agreed to reform its procedures, provide fee refunds, and pay New York $1.25 million in penalties and costs.<\/p>\n<p>Yet AOL may not be out of the woods. On June 28, lawyers from Spitzer&#8217;s office sent a letter to AOL demanding more information about its customer service and seeking a meeting with its executives.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Spitzer says AOL customer woes remain an issue | CNET News.com For more info click on above link New York Attorney General Eliot Spitzer, who last year struck a settlement with AOL regarding its customer service policies, will meet with the Internet services giant to discuss if it still blocks customers from canceling their accounts. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[13,27,35,20],"tags":[],"class_list":["post-513","post","type-post","status-publish","format-standard","hentry","category-computer","category-government","category-scams-and-hoaxes","category-watching"],"_links":{"self":[{"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/posts\/513","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/comments?post=513"}],"version-history":[{"count":0,"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/posts\/513\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/media?parent=513"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/categories?post=513"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.ebarrelracing.com\/articles\/wp-json\/wp\/v2\/tags?post=513"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}